Warranty
30-Day Whole Unit Warranty for Quality-related Issue
For 30 days after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.
Reminder: be sure to operate your drone as directed.
180-Day Accessories Warranty for Quality-related Issue
For 180 days after the date of purchase, we take care of all accessories quality-related issues with an ACCESSORY REPLACEMENT.
Reminder: be sure to maintain your drone as directed.
Return Process
To return an item, please email customer service at ximvnlei@gmail.com to obtain the address. After receiving an address, place the item securely in its original packaging and mail your return to the address.
Please note, we strongly recommend that you use a traceable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 15 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your bank card statement, depending on your bank card company. We will notify you by email when your return has been processed.
Free User Support
Not sure how to fly your drone properly? Contact our caring support team for quick instructions.
In the event our warranty policy changes, we'll be sure to update this page.
For 30 days after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.
Reminder: be sure to operate your drone as directed.
180-Day Accessories Warranty for Quality-related Issue
For 180 days after the date of purchase, we take care of all accessories quality-related issues with an ACCESSORY REPLACEMENT.
Reminder: be sure to maintain your drone as directed.
Return Process
To return an item, please email customer service at ximvnlei@gmail.com to obtain the address. After receiving an address, place the item securely in its original packaging and mail your return to the address.
Please note, we strongly recommend that you use a traceable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 15 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your bank card statement, depending on your bank card company. We will notify you by email when your return has been processed.
Free User Support
Not sure how to fly your drone properly? Contact our caring support team for quick instructions.
In the event our warranty policy changes, we'll be sure to update this page.